Hotel Beaulac

We were visiting Switzerland for our 40th wedding anniversary so I had requested a room with a bed overlooking the lake. We were given exactly the room I had requested/hoped for and it had a wonderful view and balcony - although the large television did obscur this view from one side of the bed, which was rather a shame. The bed was extremely comfortable and the room immaculately clean. It was great to have a separate shower and WC - with basin and mirror - as this meant I could get ready while my husband took his shower and he didn't have to wait for me to finish in the bathroom. The Reception staff were excellent - friendly and polite. Most of the restaurant/bar staff were great, but we did have an issue with being 'forgotten' after ordering on the roof terrace. I realise that it was busy and so we wouldn't have minded if the server hadn't tried to cover up with some excuse rather than just owning up and aplogising. It was obvious that this was the case, as I not only saw him hastily enter our order after I'd queried it, but he then had to come and tell us that they'd run out of what I'd ordered. He hurriedly made me an alternative, rather than the bar staff doing so, which I had to drink very quickly as we'd gone up to the bar for an aperitif before our anniversary dinner in the restaurant. This didn't really start our special evening off in the best way, but a lovely meal overlooking the lake soon got our celebration back on track. Neuchâtel was a delightful place to visit with the hotel being situated right next to the Musée des Beaux-Arts which we really enjoyed. The benefit of the tourist card giving free public transport (including a 90 minute boat trip on the lake and the funicular) as well as entrance to museums and some attractions is a definite bonus so make sure to register for this and get the app.

It was a wonderful stay! Ana was a first person that I met in the hotel. She likes a gentle breeze to set me so comfortable although the room was not ready! With her arrangement that my room was so wonderful! Only problem was I didn’t arrange myself to stay more! Definitely I will return to this hotel! It makes me so fantastic felling and my mind is so soft! Goodbye my nice hotel! Goodbye my nice city! Goodbye Ana! Definitely I will return to stay in my room and see you Ana!

The rooms were clean and airy with wonderful views of the lake!!! Loved the view of the lake and mountains beyond. The cocktails at the lounge on the top floor were wonderfully crafted and the bar itself had a magnificent view. The hotel provided a coupon book of the most important museums and transportation around the area. We were only there for one night so we did not get to experience much but next time, we will plan extra time for this area.

The location was excellent. The reception staff was very helpful and nice, they solved all our requests perfectly. The hotel's facilities were good, the fitness center allowed quality relaxation. The underground garages are extremely spacious. Only the breakfast did not have an adequate ratio of quality and price, but there are plenty of pleasant cafes in the vicinity. A good starting point for exploring the surroundings of the lake.

Excellent reception staff. Property was clean and well kept. Superb location. Car park in basement was spacious and convenient and could have been more reasonably priced at CHF 20. CHF 30 was a little steep.